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Financial ServicesData Quality Assurance2026

Turned a decaying, duplicate-ridden database into a clean, enriched asset that lifted every downstream campaign.

−54%

Email bounce rate

1.9x

Usable records

Ongoing

Recurring hygiene

The challenge

Years of unmanaged growth left the CRM full of duplicates, dead contacts, and missing fields — bounces were high and targeting was guesswork.

What we did
  • Audited the full database to quantify decay, duplication, and gaps.
  • Verified, deduplicated, and standardised every record.
  • Enriched accounts with firmographic and decision-maker data.
  • Set up recurring hygiene so quality wouldn't slip again.

Our deliverability and targeting improved overnight. It was the cheapest performance lever we'd touched in years.

Head of Growth · Global Fintech

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